Our Policies

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Make up lessons are available if your child is unwell or unable to attend their regular lesson. You are required to give advanced notice that they will be absent by cancelling the upcoming session in our Customer Portal. Once cancelled, a make up voucher will be issued and you may then book your make up lesson directly in the portal. Please note, a make up lesson cannot be booked unless you have a voucher. Make-up vouchers are valid until the end of the term in which the lesson was missed.



Enrolling for the next term is a streamlined process:

Week 5 – is Assessment Week! We assess the progress of each swimmer to determine who will be ready to move to the next level for the following term. So bring your best work in Week 5!

Week 6 – we confirm registrations for swimmers staying at the same level, at the same time, on the same day. This is when you protect your spot!

Week 7 – time for changes! Spots that have not been confirmed in week 6 become available for swimmers to move into. It’s first in best dressed, so get in early Monday morning to book the most suitable timeslot for you and your child!

Week 8 – all of our existing swimmers should be placed for the next term and we now welcome enrolments from new clients.



Swimming caps are compulsory

Swimming caps are compulsory

To provide the cleanest water possible, and ensure the health of all who swim with us, swimming caps are compulsory in all Splashed! Learn to Swim levels. We carry a range of quality caps and goggles that can be purchased in reception.


  Splash iconPARKING

Parking is available either directly at the front door or at the rear of the unit. If all spaces are taken, there’s plenty of street parking on Jubilee Ave. Please do not park elsewhere in the complex.

Child Safe

As a Children’s Service Provider, Splashed! Swim School is committed to adopting and abiding the recommendations brought forward by the Royal Commission Into Institutional Responses to Child Sexual Abuse in Australia.
The commission’s Final Report, published in 2017 emphasized that: “protecting children and promoting their safety is everyone’s business. It is a national priority that requires a national response. Everyone – the Australian government and state and territory governments, sectors and institutions, communities, families and individuals – has a role to play in protecting children in institutions.”
By embracing the 10 National Child Safe Standards as outlined in the report, our swim school has created a culture, adopted strategies and taken action to prevent harm to children and young people in our care.